All correspondence from WMT will be by email. Please
ensure that we have a current email address for you. Detailed course joining instructions,
which include travel advice, timings etc, will be EMAILED only in good time for you to make travel plans etc.
Your email address will be released to other course delegates
to facilitate ride sharing etc UNLESS you ask us not to at
the time of booking. We DO NOT
divulge email addresses to other third parties.
Course places are limited and are not confirmed, provisionally held or prices guaranteed until
the course place is paid for in full.
WMT does not issue pro forma
invoices for individual course places. We are sorry if this inconveniences some clients but the administrative burden is simply too costly.
Payments & Receipts: Payments received
will be acknowledged by email. Receipts are issued by email.
Overseas visitors & VAT: regardless of where you live outside of the UK (including within the EEC) WMT must charge you VAT to attend a UK based course.
Cancellation and refund policy (does not apply to the Morocco Expedition*)
If you cancel within 3 months of an event we will refund your fee in full less £25 + any charges incurred if you paid by credit card, or you can transfer/defer to a later date**.
For cancellations within 1-2 months of an event 50% of your fee will be refunded or you can transfer to a later date**.
If you cancel within 1 month of an event no refund will be given. You can defer but an administration fee of £50 will be charged if you wish to transfer to a later date*.
**If you transfer to a later course date and the course fee has gone up, we will ask you to pay the difference. If the course fee goes down, no refund will be given. Deferments will only be permitted once. If you do not take up your deferred place once you have confirmed your attendance, no refunds will be made. Deferments will only be allowed for up to 2 years from the date you cancelled.
*For the Morocco Expedition, no refunds will be given if you cancel within 3 months of the expedition. Deferments will be allowed only for the next expedition. If we cease to run the expedition, you can transfer your fee to a different course within 2 years.
Substitutions are not permitted if you are unable to take up your course place and our refund policy applies.
Under exceptional circumstances, WMT reserves the right to cancel any course
for whatever reason and return monies paid without further liability. Delegates
are advised to have appropriate cancellation insurance in case you have to cancel a course
place.
Course content and faculty are subject to confirmation.
What course fees include: all course fees include notes, materials,
refreshments and VAT in the UK (VAT not applied to Chamonix/Morocco events).
Some courses include meals or full board and other services/activities.
No refunds are apportioned for any unused element of any course/conference. WMT reserves the right to withhold a course certificate if a student, in WMT's view, fails to attend any significant part of the course.
How to Pay for a Course or Conference Place: by bank transfer, cheque or credit/debit card:
Make a direct bank transfer to WMT's account:
We no longer publish our bank details due to security threats. We will email you our details if you tick the "bank payment" option on the booking form.
Make CHEQUES payable to Wilderness
Medical Training and post to:
Wilderness Medical Training
The Coach House
Thorny Bank, Garth Row
Kendal,
Cumbria LA8 9AW
UK
Cheques are only accepted in pounds stirling.
CREDIT/DEBIT CARD payments can be made via the booking form or by telephone. Currently, no surcharge is made for ordinary VISA, MASTERCARD or debit cards. AMEX is not accepted. A surcharge is made for Corporate or Business credit cards and others at WMT's discretion. You will be advised if a surcharge applies before your card is debited. Call (or fax your card number start/exp date, 3 digit security code, name on card and billing postcode to) WMT 00 44 (0)1539 823183 during office hours.
WMT reserves the right to amend these conditions at any time and they will apply to NEW bookings.
Last amended 13 February 2009 |
